Juan José Tohá is a journalist with a specialty in Sustainability from Oxford University, as well as a master's degree and PhD in Communication from the Autonomous University of Barcelona. He has vast experience in the design and implementation of communication strategies and the interaction of organizations with their environment. He has served in FAO's Latin America and Caribbean regional office in Santiago, Chile, and as Communications Manager for Codelco and BHP South America, among others. In 2019, he joined the LATAM group as Director of Corporate Affairs and Sustainability, reporting directly to the CEO of LATAM group, and where he coordinates the corporate strategy of Public Affairs, External Communications, and Sustainability.

Juliana Rios brings over 20 years of expertise in services and technology in finance and airline industries. Her experience covers business transformation, M&A, digitization, IT, and management of large-scale projects such as PSS migration. In her current role as Chief Digital and IT Officer she leads LATAM Airlines Digital transformation efforts whilst maintaining the applications and infrastructure of the company operating successfully. Before joining LATAM Airlines in 2015, Juliana was a senior executive at Banco Santander in Brazil heading the retail business strategy and customer experience. She led integration programs in Brazil, Italy and the Netherlands. Juliana holds a university diploma in business administration and a MBA in corporate management from IBMEC, Brazil.